lealalonilua

Overview

At lealalonilua, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our business strategy services or visit our website. We're committed to transparency and want you to understand exactly what happens with your data.

This policy applies to all services provided by lealalonilua, located at 20 Kent Street, Rockingham WA 6168, Australia. When you engage with our business strategy consulting services, we collect certain information to provide you with the best possible experience.

Information We Collect

We collect information in several ways to deliver our business strategy services effectively and maintain communication with our clients.

Contact Information

Your name, email address, phone number, and business address when you inquire about our services or become a client.

Business Details

Information about your company, industry, business challenges, and strategic goals that help us provide relevant advice.

Communication Records

Emails, meeting notes, and other communications related to our business relationship and service delivery.

Website Usage Data

Technical information about how you use our website, including pages visited and time spent on our site.

How We Collect Information

Directly from you through contact forms, phone calls, and meetings
During our business strategy consulting sessions
Through website analytics and cookies
When you subscribe to our business insights or newsletters
During initial business assessments and strategy development processes

How We Use Your Information

We use your personal information specifically to deliver our business strategy services and maintain our professional relationship with you.

Primary Uses

Providing business strategy consulting and advisory services
Communicating about your projects and business development initiatives
Sending relevant business insights and industry updates
Scheduling meetings and managing our consulting relationship
Improving our services based on your feedback and business needs
Meeting legal and regulatory requirements in Australia

Important: We never use your business information for purposes unrelated to our consulting services. Your strategic plans and business data remain confidential and are only used to provide you with better advice and support.

Information Sharing and Disclosure

We maintain strict confidentiality standards and limit information sharing to specific, necessary circumstances.

When We Share Information

With trusted service providers who assist in delivering our consulting services
When required by Australian law or legal proceedings
With your explicit consent for specific business purposes
To protect our legitimate business interests or legal rights

We never sell your personal information to third parties. Any sharing is done under strict confidentiality agreements that protect your privacy and business interests.

Third-Party Services

We work with carefully selected partners to deliver our services, including email platforms, scheduling tools, and business analysis software. These partners are bound by confidentiality agreements and only access information necessary for their specific function.

Data Security and Protection

We implement comprehensive security measures to protect your personal and business information from unauthorized access, alteration, or disclosure.

Security Measures

Encrypted data transmission and secure storage systems
Regular security assessments and system updates
Limited access controls and staff training on data protection
Secure backup procedures and disaster recovery plans
Regular monitoring for unauthorized access attempts

While we implement strong security measures, no system is completely immune to risks. We continuously update our security practices to address emerging threats and maintain the highest standards of data protection.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We're committed to honoring these rights and making it easy for you to control your data.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.

Correct Your Information

If any information we hold is incorrect or outdated, you can request corrections. We'll update your information promptly.

Delete Your Information

You can request deletion of your personal information, subject to legal and business requirements for record-keeping.

Restrict Processing

You can ask us to limit how we use your information in certain circumstances, such as during disputes about data accuracy.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within a reasonable timeframe and explain any limitations that might apply.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements.

Retention Periods

Client records: Retained for 7 years after the end of our business relationship
Communications: Kept for 5 years for business continuity and reference
Website analytics: Anonymized after 24 months
Marketing preferences: Until you unsubscribe or request removal

When information is no longer needed, we securely delete or destroy it according to industry best practices. Some information may be retained longer if required by Australian business or tax regulations.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our site.

Types of Cookies We Use

Essential cookies that make our website function properly
Analytics cookies to understand website usage and improve our content
Preference cookies to remember your settings and choices

You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website functionality, but won't prevent you from accessing our main content or contacting us about our services.

Updates to This Policy

We review and update this privacy policy regularly to ensure it reflects our current practices and meets legal requirements.

When we make significant changes, we'll notify existing clients by email and update the "Last Updated" date at the top of this policy. For minor updates or clarifications, we'll simply update the policy on our website.

We encourage you to review this policy periodically, especially if you're a long-term client or have ongoing business relationships with us.

Privacy Policy